Help from somebody please — TomTom Community

Help from somebody please

Hi,

Although I followed all the advices, "Traffic" doesn’t work on my new Tomtom GO 6100.

Soft reset, hard reset (System/Reset Device), even tried to use another Tomtom account without success.

Although “Traffic” is "Activated" in System/About I have the message:

"TomTom services are temporarily unavailable. Please try again later."

Another problem, which may be related, is that the "Safety Camera Updates" display the "Expires Soon" warning. Being a lifetime service, this doesn’t make sense.

Tomtom Moderators, or anyone, can please help me with these two questions?

Answers

  • StevieG1957StevieG1957 Posts: 2 [New Seeker]
    more....tomtom services show Traffic, Speed camera updates and My Drive all activated it just says Service Unavailable ???
  • YamFazManYamFazMan Posts: 19,442
    Superusers
    Hi
    @StevieG1957
    Welcome to the site....
    Are you sat at home with your GO 6100 connected to the USB port + MyDrive Connect running on your PC ???

    If 'Yes'... The USB Connection will take priority over the GPRS SIM....
    Check... Tap 4Dot (.... Menu) --> Setting --> System --> About... Scroll down to Data Connection....

    Stay Safe... ATB YFM

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