SD card Western Europe v10.55 — TomTom Community

Built in car navigation

SD card Western Europe v10.55

BalmaBoyBalmaBoy Posts: 3 [Apprentice Seeker]
edited December 2020 in Built in car navigation
Hi
I bought this new card from TomTom for frequent trips to europe but when I put it into my device (Carminat TomTom Renault 2011) it offers only maps of the UK & Vatican City!
Any ideas? I've had no luck try to find a way of contacting TomTom
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Answers

  • BalmaBoyBalmaBoy Posts: 3 [Apprentice Seeker]
    Forgot to say it is Western Europe v10.55
  • VikramKVikramK Posts: 12,865 Moderator
    Hi @BalmaBoy

    Welcome to the community!
    The map has been reactivated on your account. Please check for updates in TomTom HOME. Perhaps you may have to select a zone depending on your travel preference.

    Regards, Vikram
  • BalmaBoyBalmaBoy Posts: 3 [Apprentice Seeker]
    Hi Vikram.
    I have successfully updated it on my account and it shows in 'Manage my Account' but when I put it in the car it still offers only UK & Vatican City.
  • markisparkimarkisparki Posts: 12 [Legendary Explorer]
    You might need to scroll around a bit as I think they are at the bottom of the list alphabetically - seem to remember being caught out like that before :#
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