Carminat TomTom LIVE
ncore
Registered Users Posts: 4 
Apprentice Traveler
Apprentice Traveler
Hi,
the 3 year Live services subscription for my Renault Carminat TomTom (radar, traffic, weather and places) has ended last month and I wanted to renew it but can't find any product available for my caminat 2012 equipment with S/N (IBxxxxxxxxxx00).
Tomtom HOME does not give me any option to purchase the live services and on the website i can't seem to find any compatible "live service" for my caminat..
Have these services been discontinued for the 2012 Renault megane Caminats?
or..
Am i doing it wrong?
Mod edit: Please don't post private or personal information on a public forum. Thanks!
the 3 year Live services subscription for my Renault Carminat TomTom (radar, traffic, weather and places) has ended last month and I wanted to renew it but can't find any product available for my caminat 2012 equipment with S/N (IBxxxxxxxxxx00).
Tomtom HOME does not give me any option to purchase the live services and on the website i can't seem to find any compatible "live service" for my caminat..
Have these services been discontinued for the 2012 Renault megane Caminats?
or..
Am i doing it wrong?
Mod edit: Please don't post private or personal information on a public forum. Thanks!
0
Comments
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Hi,
I have tried that link before but when i put the first 2 letters of my caminat serial number, it states that my product is not compatible.. (screenshot below in yellow).
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It is a mistake on the purchase site, the best is to contact Tomtom support or wait for the moderator's response on Monday.
Mod edit: Machine translated (French)1 -
I have just the same problem. Just expired. Card update whas no problem. Live service is not compatible0
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Hi,
Any news?
You (tomtom) literally have customers chasing you to spend money.
Thats not nice
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Hello, can someone in TomTom be able to tell me why on my TomTom Truck 5000 SatNav I am no longer able to do live traffic updates? Each and every single different update i choose comes back and says its incompatible with my device... funny how it has worked fine up till now... Now i cant get live traffic, and this was the main reason i spent hundreds of pounds on this unit... My starting numbers for serial is Z6, and the past few years i have managed to get live traffic... Now all of a sudden it's saying incompatible with my device.. WTH is going on TomTom? I need live traffic... and as there is not ONE person answering phones.. (which is a complete joke for a company the size you are) Where can i find links to upgrade live traffic for my device???????????????????????????????????????????????????????????0
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Great, Tom tom fixed it!
It would be nice to have a conclusion post anyway.
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There is an error on the purchase site. Can you give a Tomtom support e-mail address.0
