Can't download latest map update, is there an issue with TomTom servers? — TomTom Community

Can't download latest map update, is there an issue with TomTom servers?

patchtaxipatchtaxi Posts: 2 [New Seeker]
edited December 2020 in Map purchasing
ive tried to download the latest map update for my tomtom via 135 for the past 6 days (and several times a day) but keep get a panel that says there is an issue please try again

also asks me to upload error logs (which I've done), I've also uninstalled MyDrive Connect and reinstalled it, but still won't download.

Can any TomTom employee from customer service help with an answer to this issue, please send me a reply to my gmail address.

Comments

  • LochfrassLochfrass Posts: 14,493
    Superusers
    Hi and welcome to the Forum where TomTom users help each other.
    Try to log out in MyDrive Connect, then restart the PC via the Startmenu and then log in mydrive connect again. I hope it then should work.
  • patchtaxipatchtaxi Posts: 2 [New Seeker]
    Thanks
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