Lifetime update on Start 25
juxelo
Posts: 5 [Apprentice Seeker]
edited December 2020 in GO 800, 1000, 2000 series / Via series / Start 20 and 60 Series (MyDrive Connect)
No more card found. How to update without paiement ? S/N 2384C90229. Thankyou
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Best Answers
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DougLap
Posts: 7,972 
SuperuserHi @juxelo
If your unit was sold with Lifetime Updates then you should be receiving updates . If you have not been offered the latest then hopefully @lampard or @VikramK will pick this up and check, changing in necessary, your units settings on the TT servers.
Unfortunately they will not be back onto the forum until Monday but look back then to see what they have to say.
Have you got an extra memory card fitted and if so what size. Also can you advise what spare memory your have on the unit and what are the first 2 letters of the serial number.
Doug5 -
VikramK
Posts: 11,908 
Moderator
Hi @juxelo
Welcome to the community! Lifetime maps for your Start 25 device are already active for your TomTom. I have asked my team to make some changes in the backend and I would suggest that you follow the steps suggested in the below article-
https://help.tomtom.com/hc/en-us/articles/360013959859
Regards, Vikram5
Answers
Superuser
If your unit was sold with Lifetime Updates then you should be receiving updates . If you have not been offered the latest then hopefully @lampard or @VikramK will pick this up and check, changing in necessary, your units settings on the TT servers.
Unfortunately they will not be back onto the forum until Monday but look back then to see what they have to say.
Have you got an extra memory card fitted and if so what size. Also can you advise what spare memory your have on the unit and what are the first 2 letters of the serial number.
Doug
Welcome to the community! Lifetime maps for your Start 25 device are already active for your TomTom. I have asked my team to make some changes in the backend and I would suggest that you follow the steps suggested in the below article-
https://help.tomtom.com/hc/en-us/articles/360013959859
Regards, Vikram
Regards
Jean Cesario
Superuser
What voice are you missing. Hopefully it can be added to your account for download by @VikramK or @lampard
Doug
I have no longer any voice. I need at least one voice in french, preferably female which is more easily understood in a noisy environnement.
Regards
Jean alias juxelo
I have activated a computer voice for your Start 25 device, please check for updates in MyDrive Connect.
Regards, Vikram
Cheers
Juxelo