How do I stop voice commands cutting out?

Jay89 Registered Users Posts: 1
Apprentice Seeker
edited December 2021 in Devices using Wi-Fi®
Hi, i use a 4pn50 everyday at work (truck driver) and everyday i have to soft reset the device because the voice commands stop working!

Any ideas why/how to stop this from happening?


  • VikramK
    VikramK Administrators Posts: 14,051
    Hi @Jay89

    Welcome to the community! I reviewed your TomTom account and I don't see a device linked.

    How to find the serial number-

    Do you have a GO PROFESSIONAL model?
    Perhaps a factory reset could help-

    Thanks, Vikram