Maps on my Start 25

Hog883 · December 2020

When i purchased this it said lifetime maps, yet when i turn it on it says my map is out of date. How do i get an up to date map. When its connected to mydrive it says up to date. Cheers guys.

lampard · December 2020

Hi @Hog883

Welcome to the Community! If you now connect your device to the computer, the latest map should be offered to you via MyDrive Connect by making a Soft reset on the device (Press down the on/off button for 30 seconds until it makes a drum sound).

Regards, lampard

lampard · December 2020

Hi @Hog883

When you get a chance, please click 'Yes' to mark the comment as an answer so other users can find it useful. If you have further questions, don't hesitate to post back here.

Regards, lampard

lampard · December 2020

Hi @Hog883

If you can't see the recent destinations, there is no way to recover them but you can always set the Home location under Settings in the Main menu.

Rgards, lampard

DougLap · December 2020

Hi @Hog883

Hopefully @lampard or @VikramK will pick this up tomorrow and check the settings for your unit on the Tomtom Servers and adjust if required. Look back to see what they have to say.

Doug

lampard · December 2020

Hi @Hog883

Welcome to the Community! If you now connect your device to the computer, the latest map should be offered to you via MyDrive Connect by making a Soft reset on the device (Press down the on/off button for 30 seconds until it makes a drum sound).

Regards, lampard

Hog883 · December 2020

Thank you so much, that seems to have worked. Thanks once again. Reg

lampard · December 2020

Hi @Hog883

When you get a chance, please click 'Yes' to mark the comment as an answer so other users can find it useful. If you have further questions, don't hesitate to post back here.

Regards, lampard

Hog883 · December 2020

Hi just been out in the car & now i have a greyed out home & recent destination & my location buttons ???

lampard · December 2020

Hi @Hog883

If you can't see the recent destinations, there is no way to recover them but you can always set the Home location under Settings in the Main menu.

Rgards, lampard

Maps on my Start 25

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