Answers

• DougLap Posts: 7,275
  Superuser

  November 2020

  Hi @Aman_Johal
  
  Chat works during normal working hours Monday/Friday.
  
  Doug

  1
• Aman_Johal Posts: 4 [Apprentice Seeker]

  November 2020

  What are the working hours for live chat?

  0
• Lochfrass Posts: 14,166
  Superusers

  November 2020

  And make sure that you are logged in (step 1)
  
  
  Sorry for the german screenshot

  3
• DougLap Posts: 7,275
  Superuser

  November 2020 edited November 2020

  Hi @Aman_Johal
  
  If you follow the process suggested above and you are offered Chat or Email then the Chat line is open. In the UK if you follow the process and the Chat is not available it will tell you it is closed and that the hours are 9-00 to 17-30 BST.
  
  Doug

  2
• YamFazMan Posts: 18,731
  Superusers

  November 2020

  Hi
  @Aman_Johal
  Welcome to the site....
  (1)... A couple of Tips when Contacting Tomtom Support....
  Here... https://discussions.tomtom.com/en/discussion/comment/1714844/#Comment_1714844
  _________________________
  
  (2)... Tomtom FAQ … How to Contact Tomtom Support....
  Here… https://help.tomtom.com/hc/en-gb/articles/360015568919-How-to-contact-TomTom-support
  
  Stay Safe... ATB YFM
  

  2