Speed camera updates expired — TomTom Community

Speed camera updates expired

Hi, I have a tomtom go 6200 that came with free updates for life on speed cameras and now I’m being asked to renew my subscription and pay how can this be, any answers would be great fully received.

Best Answer

  • BirtieBirtie Posts: 4 [New Seeker]
    Accepted Answer
    That’s perfect, just connected and there on. Thanks for doing that.

Answers

  • YamFazManYamFazMan Posts: 19,615
    Superusers
    edited November 2020
    Hi
    @Birtie
    Welcome to the site....
    @VikramK or @lampard the Forum Moderators should pick this up Tomorrow and check/correct your Tomtom Account status.....

    Stay Safe... ATB YFM
  • DougLapDougLap Posts: 8,202
    Superuser
    Hi @Birtie

    Hopefully @VikramK or @lampard will pick this up and review the settings for your unit on the TT servers. If the unit is the CarGO6200 then it should have "lifetime" speed and camera. See what they have to say tomorrow .

    Doug
  • BirtieBirtie Posts: 4 [New Seeker]
    Hi Doug, many thanks, I’ll wait for an answer. Thanks again.
  • BirtieBirtie Posts: 4 [New Seeker]
    It is the car go 6200
  • DougLapDougLap Posts: 8,202
    Superuser
    Hi @Birtie

    Thanks. I only mentioned Car as there is a Truck GO Professional 6200 and that comes with only 1 years Traffic and Cameras.

    Doug
  • lampardlampard Posts: 5,369 Moderator
    Hi @Birtie

    Welcome to the Community! The speed camera updates are now activated on your device and updates should be offered when connected to WiFi.

    Regards, lampard
  • BirtieBirtie Posts: 4 [New Seeker]
    Accepted Answer
    That’s perfect, just connected and there on. Thanks for doing that.
  • lampardlampard Posts: 5,369 Moderator
    edited December 2020
    Hi @Birtie

    Glad, you're stored :)! When you get a chance, please click 'Yes' to mark the comment as an answer so other users can find it useful. If you have further questions, don't hesitate to post back here.

    Regards, lampard
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