My neighbour with his new navigator does not have a computer??
mrmike_dr
Posts: 1 [Novice Seeker]
edited November 2020 in GO 5100/5000/6100-6000 / GO 4xx-6xx series / GO, Via and Start 4x-6x series (MyDrive Connect)
I have a GO 6000 navigator which I update through the normal TT site using my account. My neighbour has just bought a TT navigator (I don't know what model) when he turned it on it says it must be updated etc. He went back to the shop where he bought it and they told him that it must be connected to a computer with internet access. The problem is that he does not have a computer!! (He is a pensioner) Can you recommend a useable solution, we are not relations or friends just acquaintances? my email is [email protected]
Mod edit: Please don't post private or personal information on a public forum. Thanks!
Mod edit: Please don't post private or personal information on a public forum. Thanks!
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Best Answer
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DougLap
Posts: 7,624 
SuperuserHi @MrMike
What model has he got as the latest models can be updated without a PC but do need to link to a Wifi network. If he can connect it to your Wifi then if it is a Wifi model then he could update it. He would have to input the Wifi details in the unit to achieve this
Doug7
Answers
Superuser
What model has he got as the latest models can be updated without a PC but do need to link to a Wifi network. If he can connect it to your Wifi then if it is a Wifi model then he could update it. He would have to input the Wifi details in the unit to achieve this
Doug
Thanks again.
Mike
Superusers
GO Basic/Go Essential/Go Premium/ Go 5200/6200 or Go620/520 are WiFi Devices.
Maybe you can update it for him by logging out of MyDrive Connect with your Accout, logging in with his TomTom account and updating his device.
Or he must ask if he can exchange it for a WIFI capable device.