How can I return this unit?
Rsmull
Posts: 1 [New Seeker]
This unit will not accomplish my goal. I've tired to use it over several routes and it falls short of my requirements,. How do I return this unit and get a refund?
Tagged:
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GO 800, 1000, 2000 series / Via series / Start 20 and 60 Series (MyDrive Connect)
Rsmull
Posts: 1 [New Seeker]
Answers
Superuser
Contact Customer Support. There is no phone support with so many working from home.
Tap Support top of this page
Tap Sign in and log in with the same account as you are using to get on forum. You need to do this.
Tap Contact us bottom right
Help Box appears and after a little while a box appears lower down with Het in Touch
Tap Get in Touch
Tap Chat.
It is busy so may take a few goes to get Chat connection.
Doug
Superusers
@Rsmull
Welcome to the site....
Contact... Tomtom Support....
Due to COVID-19 the phone service has been suspended
For Tomtom Support Email or Chat lines...
(Monday to Friday Normal Office Hours)
The way of contacting Customer Services has changed
(1)... A couple of Tips when Contacting Tomtom Support....
Here... https://discussions.tomtom.com/en/discussion/comment/1714844/#Comment_1714844
_________________________
(2)... Tomtom FAQ … How to Contact Tomtom Support....
Here… https://help.tomtom.com/hc/en-gb/articles/360015568919-How-to-contact-TomTom-support
Stay Safe... ATB YFM