Apparent loss of recent data when using my laptop to go to MySports website

Runner_Rik
Runner_Rik Registered Users Posts: 3
Apprentice Seeker
edited January 24 in TomTom Sports
When I log into the Tomom MySports website using my laptop I seem to have lost data from the last few days. When I log in with my phone and the app all my data seems to be complete. How can I get my PC to go to the correct website?

Answers

  • tfarabaugh
    tfarabaugh Posts: 16,948
     Superuser
    There is only one website and the phone and app are all just mirrors of the website. Are you going in through a browser or through MySports Connect? Try logging out of My Sports, clearing your browser cache and then logging back in.
  • Runner_Rik
    Runner_Rik Registered Users Posts: 3
    Apprentice Seeker
    Thanks for the help. I logged off and discovered that I had started a new account on my laptop by accident. I have changed my laptop to the original account and now all is properly synced again and missing data has been recovered. I miss a few days of info that is in the other account. Is there a way to merge the two data sets?