Live traffic

Jarossj Registered Users Posts: 1
New Seeker
edited November 2020 in TomTom Services
Just bought live traffic for the year , but my sat nav didn’t see it, on website it’s saying that it is live , plugged it to computer, nothing .....


  • DougLap
    DougLap Posts: 9,956
    Hi @Jarossj

    Contact Customer Support and they can sort it for you.

  • Jim07
    Jim07 Administrators Posts: 4,466
    Hi @Jarossj

    Did the above suggestions help? If yes, please click 'Yes' to mark the comment as an answer when you get a chance so other users can find it useful. If you have further questions, don't hesitate to post back here.


  • Kippax25uk
    Kippax25uk Registered Users Posts: 4
    Apprentice Traveler
    I have live traffic working through my mobile to my sat nav so I would expect it to work as it should. Yesterday I was on a road which was running clear but thete was indication of delays ahead. It diverted me off the A1 up a slip road which was heavy with traffic and showed red line on sat nav only to take me straight back onto the A1 North. Wasted 5 mins when I.should have stayed on the A1 and carried on. How can we trust Tom Tom if it is doing these stupid mistakes and I update my Tom tom as soo has there is a update.
    Not happy.