Tomtom Via 260
Pujitha
Registered Users Posts: 3 
Apprentice Traveler
Apprentice Traveler
Hi
Has anyone else had the same problem as me, I bought a Tomtom Via 260 with lifetime free maps in 2013 and recently started getting bills to update my Maps, and now I am unable to even connect to My drive, either through the Computer or iphone, and the Company that I bought the device from say it's not their problem and there is nobody from Tomtom to call regarding my problem.
Has anyone else had the same problem as me, I bought a Tomtom Via 260 with lifetime free maps in 2013 and recently started getting bills to update my Maps, and now I am unable to even connect to My drive, either through the Computer or iphone, and the Company that I bought the device from say it's not their problem and there is nobody from Tomtom to call regarding my problem.
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Answers
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Hi
@Pujitha
Welcome to the site....
Due to COVID-19 the phone service has been suspended
For Tomtom Support Email or Chat lines...
(Monday to Friday Normal Office Hours)
The way of contacting Customer Services has changed
(1)... A couple of Tips when Contacting Tomtom Support....
Here... https://discussions.tomtom.com/en/discussion/comment/1714844/#Comment_1714844
_________________________
(2)... Tomtom FAQ … How to Contact Tomtom Support....
Here… https://help.tomtom.com/hc/en-gb/articles/360015568919-How-to-contact-TomTom-support
Stay Safe... ATB YFM
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