TomTom replacement under guarantee

Stuartchapman3 Registered Users Posts: 1
New Seeker
edited November 2020 in Travel lounge
Hi - I’ve just been told by Halfords that due to COVID-19 they cannot replace my Tom Tom and that I need to contact you.

I need an urgent replacement please - I am a driver and will struggle to work without my TomTom.

I bought this February 2020 - pic of receipt attached.

Twice I’ve had to return to Halfords during this period. The machine won’t hold its charge - it intermittently doesn’t work. They gave me a new charge cable but that has not resolved it either.

How can I receive my replace my quickly please?



  • DougLap
    DougLap Posts: 9,947
    Hi @Stuartchapman3

    Are you using the Supplied Tomtom Charger unit or ar you plugging the TT cable into a USB socket on the vehicle or a 3rd Party Charger unit.