Turn on information sharing

ATusler Registered Users Posts: 1
New Seeker
How do I turn on information sharing on my device?
It is not as per the instructions.


  • YamFazMan
    YamFazMan UKPosts: 21,351
    edited November 2020
    Welcome to the site....
    NAV3 Devices....
    Try... From the main menu
    Tap (Settings)
    Left Cursor once for next page
    Tap (Me and my device)
    Tap (My Information)
    Tap (Yes)
    Follow the on screen prompts to exit

    @VikramK or @lampard the Forum Moderators should pick this up Tomorrow and check/correct your Tomtom Account status....
    Some devices impacted by this bug (Nav3). Tomtom already have a ticket open for it. As a workaround, a software patch fixes the problem.

    Stay Safe... ATB YFM
  • VikramK
    VikramK Administrators Posts: 14,562
    Hi @ATusler

    Welcome to the community! I have asked my team to make some changes in the back-end and I would advise that you check for updates in MyDrive Connect.

    Once done, please check if you are able to see the information sharing screen on your TomTom.

    Regards, Vikram