How to change device on MyDrive Connect?

Chuck_AVL Registered Users Posts: 2
New Seeker
edited November 2020 in MyDrive Connect
My old TomTom device failed, so I went and bought a new one (GoSupreme). Only problem is that mydrive connect is still looking for the old device, and I can't find a way to tell it I have a new device. I tried uninstalling mydrive and then downloading it fresh and reinstalling it fresh, but that didn't help. Maybe there is an old preferences file somewhere that uninstalling didn't remove? Any suggestions?

Best Answer


  • DougLap
    DougLap Posts: 9,956
    Hi @Chuck_AVL

    In My Drive Connect on the PC in My Content where the old Unit is listed there should be a Dustbin icon under the units name. Tap it.