Comments

• VikramK Posts: 11,169 Moderator

  October 2020

  Hi @DnaBoy
  
  Welcome to the community!
  You can order a map on our webshop, but I would suggest that you first check the compatibility by entering the first 2 characters of the serial number.
  
  Regards, Vikram

  0
• DnaBoy Posts: 6 [Apprentice Seeker]

  October 2020

  Where can I find the serial number of the built in device?

  0
• DnaBoy Posts: 6 [Apprentice Seeker]

  October 2020

  Is that info on the SD card? I have a code printed on the SD card here like this:
  KD51 66 EZ1B
  
  Is that it?

  0
• DougLap Posts: 7,300
  Superuser

  October 2020

  Hi @DnaBoy
  
  Don't ask me. 😂 Is there a settings option anywhere on the unit that has some system information on it which may give a serial number. Just guessing.
  
  Doug

  0
• DnaBoy Posts: 6 [Apprentice Seeker]

  October 2020

  Well, to be fair, I was asking @VikramK
  
  But I'll try if I can find it in the options.

  0
• DougLap Posts: 7,300
  Superuser

  October 2020

  Hi @DnaBoy
  
  I just thought to make the suggestion for you as @VikramK will not be back on to the Forum until tomorrow.
  
  Doug

  0
• VikramK Posts: 11,169 Moderator

  October 2020

  Try-
  
  Main menu-> Settings -> Me & my device -> About My Device

  0
• DnaBoy Posts: 6 [Apprentice Seeker]

  October 2020 edited October 2020

  Found it, it says only europe map is compatible..
  
  How do I update the device without connecting to the PC?

  0
• VikramK Posts: 11,169 Moderator

  November 2020

  Hi @DnaBoy
  
  You will require a computer with TomTom HOME application installed.
  https://help.tomtom.com/hc/en-gb/articles/360013960739
  
  Using a card reader you can connect the memory card to the computer and then check for updates in TomTom HOME.
  
  Regards, Vikram
  

  0
• DnaBoy Posts: 6 [Apprentice Seeker]

  November 2020

  Got it.
  
  Do I need to change my SD card? It's the original SD card from tom tom, don't know if it has enough space.

  0