the measures are not respected taking into account the restrictions for the vehicles — TomTom Community

the measures are not respected taking into account the restrictions for the vehicles

TIRILLASTIRILLAS Posts: 5 [Apprentice Seeker]
edited October 2020 in Map purchase & installation
Good morning in my problem I wanted to say that the measures are useless, I have put more dimensions than the vehicle has and I have had to go out in some towns also indicated that I had to go through the streets in a forbidden direction. I hope a solution, thanks




Mod edit: Machine translated (Spanish)

Answers

  • VikramKVikramK Posts: 12,517 Moderator
    Hi @TIRILLAS

    Just to ensure that this is not an application or a software issue I would recommend that you do a factory reset and test it when you drive next time.

    Main menu- Settings- System- Reset device.

    To avoid losing your stored favorites on the device you can create a back-up using MyDrive..

    See user guide

    Regards, Vikram
  • TIRILLASTIRILLAS Posts: 5 [Apprentice Seeker]
    edited November 2020
    Good morning: the problem persists, I have done what you advised me to do but it continues to indicate streets through which I cannot enter due to size or when the street narrows and I cannot continue



    Mod edit: Machine translated (Spanish)
  • TIRILLASTIRILLAS Posts: 5 [Apprentice Seeker]
    edited January 3
    GOOD, HAPPY HOLIDAYS.
    I no longer know what to do, yesterday in Loja (Granada) he told me to enter through a street. my surprise was when when I turned right I came across a pedestrian street with stairs. NEITHER MEASURES NOR CARTOGRAPHY NOR NA I HAVE SPENDED € 450 TO HAVE A SERVICE THAT I ALREADY HAD WITH MY OLD GPS



    Mod edit: Machine translated (Spanish)
  • TIRILLASTIRILLAS Posts: 5 [Apprentice Seeker]
    edited January 3
    Ah I forgot any day a driver trapped in a cul-de-sac will be on the news, and the photo of a helicopter pulling out the van



    Mod edit: Machine translated (Spanish)
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