Maps no longer update

u2ita
u2ita Registered Users Posts: 1
New Seeker
It seems that for my device (GO LIVE 825 FB1xxxxxxxx81) Maps will be no longer update. Can you confirm it? what's the strategy for the Customer?




Mod edit: Please don't post private or personal information on a public forum. Thanks!

Best Answer

  • VikramK
    VikramK Administrators Posts: 14,024
    Moderator
    Answer ✓
    Hi @u2ita

    Welcome to the community!
    I reviewed your TomTom account and I see the device has lifetime maps. So you should continue receiving map updates using MyDrive Connect.

    Regards, Vikram

Answers

  • VikramK
    VikramK Administrators Posts: 14,024
    Moderator
    Answer ✓
    Hi @u2ita

    Welcome to the community!
    I reviewed your TomTom account and I see the device has lifetime maps. So you should continue receiving map updates using MyDrive Connect.

    Regards, Vikram