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I AM VERY FRUSTRATED, i CANNOT GET AN ANSWER TO MY QUESTION.
LET ALONE TALK OR GET A REPLY????
YOU TAKE MY MONIES TO BUY A NEW DEVICE GO 620 BUT WHEN I TRY TO GET ADVICE YOUR SYSTEMS ARE NOT HELPING ME? WHAT AM i DOING WRONG?
PLEASE EMAIL ME [email protected]
Mod edit: Please don't post private or personal information on a public forum. Thanks!
If you use the device on a regular basis... The normal device powering off with the ignition will be OK
If your car's power socket is always live... Then a short push of the Power Button will give the same results as ignition off...
If you are NOT using the device for an extended period of time...
A long press of the power button (Press & Hold the power button for + 2 seconds)... The device will display the menu screen with two options....
(1)... Turn Off... Really turn the device 'OFF'
(2)... Sleep (The same as a short push of the power button)....
Obviously when the device is NOT in use The device shouldn't be left on the Mount especially if the cars power socket is always ON/Live....
Also, when the device is in the Mount its in full view of potential Car Thieves....
_____________________________
Contacting Customer Services..... Due to COVID-19 the phone service has been suspended
For Tomtom Support Email or Chat lines...
(Monday to Friday Normal Office Hours)
The way of contacting Customer Services has changed
STEPHEN-32
Posts: 2 [New Seeker]
Comments
LET ALONE TALK OR GET A REPLY????
YOU TAKE MY MONIES TO BUY A NEW DEVICE GO 620 BUT WHEN I TRY TO GET ADVICE YOUR SYSTEMS ARE NOT HELPING ME? WHAT AM i DOING WRONG?
PLEASE EMAIL ME [email protected]
Mod edit: Please don't post private or personal information on a public forum. Thanks!
Superuser
If you have an Apple or similar smartphone the mains charger plug that accepts an USB cable is the way to go.
Doug
Superusers
@STEPHEN-32
Further to Doug's post....
If you are concerned about battery life ???
The Charger Adapter and USB Cable supplied by Tomtom WILL run and charge the device at the same time....
For More Info See.... https://discussions.tomtom.com/en/discussion/comment/1698416/#Comment_1698416
If you use the device on a regular basis... The normal device powering off with the ignition will be OK
If your car's power socket is always live... Then a short push of the Power Button will give the same results as ignition off...
If you are NOT using the device for an extended period of time...
A long press of the power button (Press & Hold the power button for + 2 seconds)... The device will display the menu screen with two options....
(1)... Turn Off... Really turn the device 'OFF'
(2)... Sleep (The same as a short push of the power button)....
Obviously when the device is NOT in use The device shouldn't be left on the Mount especially if the cars power socket is always ON/Live....
Also, when the device is in the Mount its in full view of potential Car Thieves....
_____________________________
Contacting Customer Services.....
Due to COVID-19 the phone service has been suspended
For Tomtom Support Email or Chat lines...
(Monday to Friday Normal Office Hours)
The way of contacting Customer Services has changed
(1)... The easy way to Contact Tomtom Support....
Here... https://discussions.tomtom.com/en/discussion/comment/1714844/#Comment_1714844
___________
(2)... The official way to Contact Tomtom Support....
Here… https://help.tomtom.com/hc/en-gb/articles/360015568919-How-to-contact-TomTom-support
PS.... The Caps/Lock key on your PC appears to be stuck in the on position....
Stay Safe... ATB YFM