Paid 52 £ to renew Traffic and Speedcam subscription. Not delivered.
It is for:
- TomTom Traffic Europe 18 months
- Speed Camera world 1 year
The device is connected to my account and in order info I specified that device for the subscription.
There is still showing that Traffic and Speedcam is expired on 10-05-2020.
Tried connecting the device with Wi-Fi, GPRS, USB (MyDrive on PC), all of which connect fine with Cloud (MyDrive) and Internet. My map even got update today.
I've read all the support suggestions on tomtom.com, tried them all (reset device, reconnect MyDrive profile, try connecting it with different options WiFi, USB .. ) , read also different users complains, but none works for me.
The situation is that my money is paid, but my service is not delivered on my device. Very disappointed!
Mod edit: Please don't post private or personal information on a public forum. Thanks!