I will have to send this unit back if I can't find a way to have it completely shut down when I turn the key to the car off. Now it says my only option is to have it 'sleep' when power is disconnected. For me that's not acceptable, I would have to PUSH the (on/OFF) button to turn it off every time I use it. Help please!
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Superusers
@barbminnie
Welcome to the site....
Which Tomtom GO Model do you own ???
Stay Safe... ATB YFM
On my invoice it says: 1BA6.047.00
Thank you so much for answering my inquiry for help! barb ( i HAVE No idea what BBCode is). email: [email protected]
Superusers
@barbminnie
If you are concerned about battery life ???
The Charger Adapter and USB Cable supplied by Tomtom WILL run and charge the device at the same time....
If you use the device on a regular basis... The normal device powering off with the ignition will be OK
If your car's power socket is always live... Then a short push of the Power Button will give the same results as ignition off....
If you are NOT using the device for an extended period of time...
A long press of the power button (Press & Hold the power button for + 2 seconds)... The device will display the menu screen with the options
(1)... Turn Off... Really turn the device 'OFF'
(2)... Sleep (The same as a short push of the power button)....
For More Info See.... https://discussions.tomtom.com/en/discussion/comment/1698416/#Comment_1698416
The only power setting options available are....
Here... Tap 4Dot (.... Menu) --> Setting --> System --> Battery Settings...
Sleep automatically when disconnected from power 'ON'/'OFF'
Stay Safe... ATB YFM
Superusers
@barbminnie As the Tomtom device starts-up as you start your car....
The power socket in the car must be switched through the ignition switch, so the power socket is OFF when the engine is not running... Therefore, the Tomtom device will NOT run your car battery flat.... As Above, the Tomtom device starts up as you start your car....
The power socket in the car must be switched through the ignition switch, so the power socket is OFF when the engine is not running... Therefore, the Tomtom device will NOT run your car battery flat....
Also, as the device starts every time you start the car ??? The device must have been left on the Mount in full view of potential Car Thieves....
A smashed side window and a stolen Sat-Nav is far more inconvenient than removing the device from the mount or a 'long push of the power button' Due to COVID-19 the phone service has been suspended
For Tomtom Support Email or Chat lines...
(Monday to Friday Normal Office Hours)
The way of contacting Customer Services has changed
(1)... The easy way to Contact Tomtom Support....
Here... https://discussions.tomtom.com/en/discussion/comment/1714844/#Comment_1714844
_________________________
(2)... The official way to Contact Tomtom Support....
Here… https://help.tomtom.com/hc/en-gb/articles/360015568919-How-to-contact-TomTom-support
Stay Safe... ATB YFM
Superusers
Contacting Tomtom Support.....
Due to COVID-19 the phone service has been suspended
For Tomtom Support Email or Chat lines...
(Monday to Friday Normal Office Hours)
The way of contacting Customer Services has changed
(1)... The easy way to Contact Tomtom Support....
Here... https://discussions.tomtom.com/en/discussion/comment/1714844/#Comment_1714844
_________________________
(2)... The official way to Contact Tomtom Support....
Here… https://help.tomtom.com/hc/en-gb/articles/360015568919-How-to-contact-TomTom-support
ATB YFM