careful

bobsmithuk
Registered Users Posts: 2 
New Seeker

New Seeker
Be careful. My tomtom offered me two months free speed camera updates. I already have a years worth I'm about half way through.
Anyway I go to the site and sign up for the "free" "two" months of updates, assuming it would just add onto my present time.
It's a con. Now I get an email telling me my "one" month of free updates will then continue as a $4.99 monthly subscription. I didn't see anything about that when I went to tomtoms page.
Not good, not good at all. So be very careful if you get the same "free" offer. At best it's deceitful, at worst a straightforward con trick.
Anyway I go to the site and sign up for the "free" "two" months of updates, assuming it would just add onto my present time.
It's a con. Now I get an email telling me my "one" month of free updates will then continue as a $4.99 monthly subscription. I didn't see anything about that when I went to tomtoms page.
Not good, not good at all. So be very careful if you get the same "free" offer. At best it's deceitful, at worst a straightforward con trick.
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Oh. And I have cancelled it. It will now be interesting to see if the rest of my previous years worth continues; or will tomtom mess that up as well?0
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Hi
Welcome to the site....
Be aware... The Tomtom subscriptions now 'Auto Renew' by default....
Tomtom T&C's....
Here... https://www.tomtom.com/en_gb/legal/terms-and-conditions/
See T&C's 4.2 Subscriptions, renewals and Free Trials...
Here... https://www.tomtom.com/en_gb/legal/terms-and-conditions/#4YourAccountandyoursubscriptions
See Tomtom FAQ… Should help you with the process to cancel the service on your account if not required.
See... https://help.tomtom.com/hc/en-gb/articles/360015806999
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Due to COVID-19 the phone service has been suspended
For Tomtom Support Email or Chat lines....
(Monday to Friday Normal Office Hours)
The way of contacting Customer Services has changed
The easy way to Contact Tomtom Support..... ... https://discussions.tomtom.com/en/discussion/comment/1714844/#Comment_1714844
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The official way to Contact Tomtom Support.....
https://help.tomtom.com/hc/en-gb/articles/360015568919-How-to-contact-TomTom-support
Stay Safe... ATB YFM0