Start 25 takes ages to find satellites — TomTom Community

Start 25 takes ages to find satellites

Two years ago I bought a Start 25 for my wife but she doesn't like it because it struggles to find satellites and when it does they drop out regularly. Also inside our house there isn't the smallest sign of any satellite. My TomTom 1 Go never had these problems.

If I leave it for 30 minutes in the the garden it finds a full set but it seems to lose them as we travel. When we get back to the car at the destination it's lost the satellites again and takes ages to find them. She has a Fiat 500 which I don't think has any blocking features.

I have three other non-internet GPS devices with no problems and am wondering if this is a regular fault for the Start 25 or if there's a tweak.

Comments

  • YamFazManYamFazMan Posts: 17,989
    Superusers
    Hi
    @PeterM55
    Welcome to the site....
    A Drum-roll Soft Start can help.... Hold the ON/OFF Power button in until you hear a Drum-roll sound... Then release the button.... This will reinitialize the devices Operating System, like restarting your PC

    Fully charge the Battery (At least 2 Hours)
    A low battery can cause GPS Satellite fix problems
    First Plan a route on the device... Now place the device outside with a clear view to the sky
    (I used a a 5200 mAh battery power-pack... while waiting for a Satellite lock)
    It can take anything up to 30 Minutes to get the first Satellite Lock
    After the Initial 'First Lock' the device should lock quickly onto the Satellites

    ATB YFM
  • YamFazManYamFazMan Posts: 17,989
    Superusers
    Hi Again
    If your still struggling to get a GPS Fix
    Try....
    I have found with my Car parked on the drive, if I placed the device on the centre of the Cars roof (I used one of those 'Sticky' rubber mats to stop it sliding off the roof)
    The device will obtain it's first GPS Satellite lock more quickly... The metal roof of the Car acts as a ground-plane for the SatNav GPS Antenna and increases the signal strength

    Test... GO 825 Live connected to a 5200 mAh battery power-pack... PND Displaying 'GPS Status Menu'
    (1)... Centre of Car roof (Parked on drive).....
    Signal strength 86% Connected Satellites 9
    (2)... Outside clear view to the sky.....
    Signal strength 61% Connected Satellites 6

    DON'T FORGET... If your using the cars roof
    Keep an eye on the device, you wouldn't want a family member driving off not knowing its on the roof or a Thief walking off with your SatNav

    Also its a long drop from the Cars roof onto the hard surface of the drive, I doubt a SatNav would survive a fall like that

    Use the above information at your own risk, the usual exclaimers apply

    ATB YFM
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