MyDrive Connect - Outage

iOS 13 and the Sports app

Jürgen
Jürgen Community Managers, Administrators Posts: 7,202
Community Manager
edited January 24 in TomTom Sports
I hope it's only me but using iOS 13, I had to make the app forget the watch, then make iOS in its Bluetooth settings forget the watch and pair again in order to connect. It's now working again.
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Comments

  • tfarabaugh
    tfarabaugh Posts: 16,936
    Superuser
    Apps now have to ask permission to use Bluetooth individually. Probably when you reinstalled it prompted you to allow BT again,
  • Heidi72
    Heidi72 Registered Users Posts: 2
    Apprentice Seeker
    This was a common issue ı had too

    @Jürgen could you please downgrade my watch’s Spark Runner 2 software back to 1.3255. Thank you
  • tfarabaugh
    tfarabaugh Posts: 16,936
    Superuser
    Heidi72 wrote: »
    This was a common issue ı had too

    @Jürgen could you please downgrade my watch’s Spark Runner 2 software back to 1.3255. Thank you

    Unfortunately, they are no longer doing firmware rollbacks. If you factory reset it will reinstall the latest stable firmware.

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