via 135 bm update maps

MD_Mackem
MD_Mackem Registered Users Posts: 3
Apprentice Traveler
I have a VIA 1235BM that won't update past map version 890 (2012). Please enable the lifetime map updates. Thanks,

Best Answer

  • VikramK
    VikramK Administrators Posts: 14,570
    Moderator
    Answer ✓
    Hi @MD_Mackem

    Welcome to the community!
    Your TomTom was not embedded with lifetime services. If you have purchased the device with lifetime maps, please contact our customer service team. They might need some additional information before the services can be activated.

    Regards, Vikram

Answers

  • YamFazMan
    YamFazMan UKPosts: 21,355
     Superuser
    Hi
    @MD_Mackem
    Welcome to the site....
    @VikramK or @lampard the Forum Moderators should pick this up on Monday and check/correct your Tomtom Account status.....

    Stay Safe... ATB YFM
  • VikramK
    VikramK Administrators Posts: 14,570
    Moderator
    Answer ✓
    Hi @MD_Mackem

    Welcome to the community!
    Your TomTom was not embedded with lifetime services. If you have purchased the device with lifetime maps, please contact our customer service team. They might need some additional information before the services can be activated.

    Regards, Vikram
  • MD_Mackem
    MD_Mackem Registered Users Posts: 3
    Apprentice Traveler
    Thanks guys, it was an easy fix via online chat.