Permission pop-up on GO Navigation with iOS 14 — TomTom Community

Permission pop-up on GO Navigation with iOS 14

lampardlampard Posts: 5,519 Moderator
Hi everyone,

Since iOS 14 is coming out earlier than expected, Apple's changes to the OS are causing a system popup asking the users that "TomTom GO would like to find and connect to devices on your local network" - see attachment.

sw3vya2i3f46.png

While this is something we have no real intention to request, it's causing traffic to stop working after a user denies permission. Our team is currently working to provide a fix for it. In the meantime, to ensure your app still works well, please go to 'Settings > TomTom GO > Local Network' and make sure that the permission is enabled.

Regards, lampard

Comments

  • RicoKRicoK Posts: 161 [Revered Navigator]
    @lampard I do not see/understand what you mean. I just updated my iPhone 11 Pro Max to iOS 14. When I go to Settings > TomTom GO I find the following: Location, Contacts, Siri, Messages and Mobile Data. I do not find Local Network. Can you check your announcement and/or explain to me what is meant? Thanks.
  • RicoKRicoK Posts: 161 [Revered Navigator]
    @lampard I just found out. After I have started TomTom GO on my iPhone I checked the settings again and there was what you meant. I have set the slider to Green as you suggested.
  • smudger64smudger64 Posts: 73 [Supreme Navigator]
    edited September 2020
    Hi
    Any news on whether the IOS14 update will include My Routes too? Or address the overheating issues?
  • JürgenJürgen Posts: 6,561
    Community Manager
    smudger64 wrote: »
    Hi
    Any news on whether the IOS14 update will include My Routes too? Or address the overheating issues?
    The routes sync from MyDrive isn't related to iOS 14. We're trying to get it out as soon as we can but hardening the code takes its time.

  • smudger64smudger64 Posts: 73 [Supreme Navigator]
    Jürgen wrote: »
    smudger64 wrote: »
    Hi
    Any news on whether the IOS14 update will include My Routes too? Or address the overheating issues?
    The routes sync from MyDrive isn't related to iOS 14. We're trying to get it out as soon as we can but hardening the code takes its time.

    Thanks appreciate the feedback.
  • Malkus77Malkus77 Posts: 1 [New Seeker]
    Changing the name of one of the two bluetooth connections m3q4eur4ljyb.png
    makes the connection stable to the mydrive app and eveything seems to be working now ok
  • JürgenJürgen Posts: 6,561
    Community Manager
    edited September 2020
    We have now started rolling out 2.3.1 which fixes the permission notification. It should be offered to all users after one week.
  • RicoKRicoK Posts: 161 [Revered Navigator]
    @Jürgen Thanks! However, regarding the x.x.1 it sounds it is only a bugfix. What is more included in this update?
  • GummibandoGummibando Posts: 16 [Legendary Explorer]
    edited September 2020
    @lampard @Jürgen

    Bug: Search screen locks up UI

    iOS 14, TT Go 2.3.1

    When exiting the search screen, the entire TT Go UI is locked up and does not react anymore to control inputs from the car.
    Until you enter and leave the search screen, everything works. I have to force-quit and reopen TT Go on the iPhone to restore normal behaiour.
    Cross-checked with Apple Maps, which works fine.

    Please check the video in the link. The clicking sound is the car's rotary controller.
    The link (WeTransfer) expires on Sep 29, 2020.
    I have no idea if this is caused by iOS 14 or the TT Go 2.3.1 update. Or both.

    Btw. you can also see the still missing "delete" glyph in the blue button next to the search field.

    https://we.tl/t-NFpNpeAnSo
  • JürgenJürgen Posts: 6,561
    Community Manager
    Thanks @Gummibando - I forwarded this.
  • JürgenJürgen Posts: 6,561
    Community Manager
    @RicoK It's an in-between release to fix a bug.
  • JürgenJürgen Posts: 6,561
    Community Manager
    @Gummibando
    One of our testers wants to know if Apple Maps displayed the keyboard or if it doesn’t get stuck? Or both?
  • GummibandoGummibando Posts: 16 [Legendary Explorer]
    edited September 2020
    @Jürgen

    Did some more testing.

    Apple Maps works as intended: displays the keyboard, including the "backspace" glyph in the blue button and can be used normally after exiting the keyboard search screen.

    But, same as
    TomTom Go, also
    Waze,
    HERE WeGo and
    Google Maps
    (some nav apps w/ CarPlay support I could remember from the top of my head) froze the entire app UI after exiting the keyboard search screen. Plus, all the other tested non-Apple nav apps are missing the "backspace" glyph in the blue button next to the search bar as well.

    So, looks like a global issue.

    iOS version tested with was 14.0.1
  • GummibandoGummibando Posts: 16 [Legendary Explorer]
    edited November 2020
    @Jürgen @lampard

    Update:
    Search lock-up bug seems to be resolved in iOS 14.2. As TTG has not been updated, it appears this was indeed a bug in iOS. The "missing button glyph" bug remains, though.
    Should I file a Radar for this? Looks like it is an iOS bug as well.
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