Map update keeps looping
Trying to update the Europe map on my Tom Tom Rider. It just loops continuously. I have been in contact with Tom Tom Support (2 different people) and also someone via the Tom Tom facebook page. Over the last 3 days I have tried everything they have suggested to fix the problem. After more than 40 attempts when I attach the device it automatically starts the update again (1hr 20 mins). I have soft reset the device, recovered the device, uninstalled and re-installed Mydrive Connect, deleted the Home3 folder. un-ticked the automatic settings in Mydrive Connect. Is there someone at Tom Tom who can help me fix this problem?? I am approaching the point where I give up on Tom Tom or will they give up on helping me??