rider 550 will not power up, unit is only 5 weeks old any ideas ?

leehume21
leehume21 Registered Users Posts: 2
New Seeker
edited September 2020 in RIDER
rider 550 will not power up, unit is only 5 weeks old any ideas ?

Answers

  • YamFazMan
    YamFazMan Posts: 20,976
     Superuser
    edited September 2020
    Hi
    @leehume21
    Welcome to the site....
    Have you tried a Soft/Drum roll restart on the device ??? This restarts the devices Operating System afresh

    RESETTING YOUR NAVIGATION DEVICE
    https://help.tomtom.com/hc/en-gb/articles/360013957499-Resetting-your-navigation-device
    Charge the device for at least 3Hrs…. Preferably using something like a Smartphone Charger using the Tomtom USB lead and have the device plugged into a power supply while the device is restarting....

    Press and hold the on/off button until you hear a drum-roll sound then release the on/off button.
    You won’t lose anything; it’s just like rebooting your PC
    I use a Soft/drum-roll start after any upgrade large or small.
    It’s also useful to keep in mind for sorting out most minor niggles....

    Stay Safe... ATB YFM