tomtom start 60 lifetime update problems

elshafie
elshafie Registered Users Posts: 2
New Seeker
i have TomTom start 60. Device nr. WOxxxxxxxxxx72 i cannot update it, what is the problem. it should be lifetime update
please help



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Comments

  • DougLap
    DougLap Posts: 9,951
    Superuser
    Hi @elshafie

    What is the problem you are having when using the TT My Drive Connect software to update the unit?

    Doug
  • elshafie
    elshafie Registered Users Posts: 2
    New Seeker
    edited September 2020
    it says maps expired, so i am facing a problem to update maps
    Map Subscription expired
  • DougLap
    DougLap Posts: 9,951
    Superuser
    Hi @elshafie

    Maybe @VikramK can look at the settings for your device on the TT servers and change if appropriate.

    Look back here later.

    Doug
  • VikramK
    VikramK Administrators Posts: 14,060
    Moderator
    Hi @elshafie
    Welcome to the community! The embedded services are not showing for lifetime :(
    If the device was purchased with lifetime maps please get in touch with our customer service. They might need some additional information before making changes to the embedded services.

    Regards, Vikram