TomTom Adventurer has stopped connecting to app

Juraschek
Juraschek Registered Users Posts: 2
Apprentice Seeker
edited January 24 in TomTom Sports
TomTom Adventurer watch has suddenly stopped connecting to the PC app today through usual wired connection. Battery still charges on watch. PC says connection not recognized. Please advise.
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Comments

  • Mr. Boost
    Mr. Boost Registered Users Posts: 7
    Apprentice Traveler
    I have the same problem since yesterday. I do not know if it is liked, but I had just before an Windows 10 upgrade on my computer.
    All the points listed above have been controled (except the test with another computer)
    Should we delete the tomtom sports application and reload it ?
  • Mr. Boost
    Mr. Boost Registered Users Posts: 7
    Apprentice Traveler
    * I do not know if it is linked
  • tfarabaugh
    tfarabaugh Posts: 16,949
     Superuser
    Mr. Boost wrote: »
    * I do not know if it is linked

    You can try reloading the app but it is likely because Windows changed something in the code that is now blocking it.
  • Juraschek
    Juraschek Registered Users Posts: 2
    Apprentice Seeker
    Thanks for all the tips (including the obvious ones). I suspect it might be a program conflict - Windows or Anti-virus. Programs frequently decide not to play nicely with each other after updates.