how to get rid of the computer screen

Hi
@hvsrob
It looks like Recovery Mode has initialized on your device.....
When in Recovery Mode... The device MUST be capable of showing as CONNECTED over a USB Cable for the Recovery process to complete....

Tomtom FAQ....
Navigation device not starting or displaying a cross....
I think the device is somewhere between bullet-point (7) & (8)
See... https://help.tomtom.com/hc/en-gb/articles/360013959579-Navigation-device-not-starting-or-displaying-a-cross

Once Recovery Mode is initiated, and a connection to MyDrive Connect is NOT established... Recovery Mode will continue to attempt to connect to MyDrive Connect until the Server eventually times-out
Any attempts at a Restart... The device, will continue to display a Splash screen with Image of a PC and a Red Cross or a Screen displaying a Spinning disc, until Recovery mode can establish a connection to MyDrive Connect or the Server eventually times-out
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I find deleting the "HOME3" and the "MyDrive Connect" folders in the MyDrive Connect Program Usually brings MyDrive Connect back to life...

Method Here... https://discussions.tomtom.com/en/discussion/comment/1715777/#Comment_1715777

Stay Safe... ATB YFM