My computer says device not connected but the device says downloading. — TomTom Community

My computer says device not connected but the device says downloading.

LilacladyLilaclady Posts: 1 [Apprentice Seeker]
edited September 2020 in MyDrive Connect
The maps were downloading on to the device and the computer suddenly said the device is not connected but the device still says downloading. Is it?

Answers

  • rider1riderrider1rider Posts: 766 [Revered Pioneer]
    did the download complete? check if you are using a tomtom branded usb cable and also the security software's.
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