TomTom HOME error- " Failure installation cannot proceed as not all requirements were met" Carminat

TommyA
TommyA Registered Users Posts: 2
Novice Seeker
edited September 2020 in Built in car navigation
In trying to download (reinstall) Carminat TomTom I get a message" Failure installation cannot proceed as not all requirements were met"

Answers

  • VikramK
    VikramK Administrators Posts: 14,538
    Moderator
    edited September 2020
    Hi @TommyA

    Welcome to the community!
    Are you trying to install updates on a Mac computer?
    If yes, as a workaround, you can download Java Jdk 1.8.152 and then test.

    I have attached a document with steps to proceed...

    Thanks, Vikram
  • TommyA
    TommyA Registered Users Posts: 2
    Novice Seeker
    Thank you Vikram
    My Mac is running on 10.13.6 and can't update beyond that. Does that rule out this procedure?
  • Maxouxks
    Maxouxks Registered Users Posts: 0
    New Seeker
    Hey, tried to update maps on my car navigation system by connecting sd card to mac, launched the tomtom app from it, but it said that I need to update it, so I downloaded the new version, but it doesn't want to start the installation, just says that not all conditions were fulfilled. Fighting with it for a few hours already, even I'm not so bad at IT, but still without any result. And I only need to update the maps on this SD card