connecting a car navigation

Hi @alamons

You need to do a Factory Reset.

Tap Menu
Tap Settings
Tap System
Tap Reset Device.

This will remove all the previous owners data and return the unit to the Out of the Box situation. You will then be offered the chance to set the unit up , Language and Account Details etc, and then it will be tagged to your account. The current Operating System and Maps versions on the unit will not be changed. All the updates and Lifetime services that are applicable to the device remain with the unit so it should get the map updates etc when issued .

Does the unit have a extra memory card in it as you will need that if you want the full European Map loaded as it is too big for the units internal memory. If not then a Micro SD Class 10 size 16gb or max 32gb is recommended and preferably Sandisk, Samsung or similar major make.

One tip is if the device only has one map on it then go into Maps/Add a map and select a small map from those listed, Venezuela or Iraq are suggested, and if you can load it on the internal memory. This is to help you should you be updating your main map and there being some interruption that result in the map being lost. The little map enables you to run the unit normally and so it is easier to sort the problem.

Doug