Lost Uk part of maps when prompted to up date

Mostin
Mostin Registered Users Posts: 2
Apprentice Seeker
edited August 2020 in RIDER
Hi.

I've got a trusty Rider 4GD00 I've had an email about updates to system & map of Europe on my device.

After download has completed I seem to have lost the UK part of the maps. When i look at updates again (in TomTom Home) i don't see it. Plus if i look at the purchase maps section it tells me I have them.

I've tied reinstalling a different region which includes the UK again. But when i start up my rider the other countries are there but the UK is still missing?

Where have they gone & can i get them back please?

Cheers.

Answers

  • VikramK
    VikramK Administrators Posts: 14,024
    Moderator
    Hi @Mostin
    Welcome to the community!
    A smaller map cut- Western Europe has been activated for your RIDER. Please connect the device to TomTom HOME and download the map. It should have coverage for the UK and ROI map.

    Thanks, Vikram
  • Mostin
    Mostin Registered Users Posts: 2
    Apprentice Seeker
    Hi Vikram.

    That's great news. I'll log on over the weekend & download it.

    I'll update when I've done.

    Many thanks for your help.

    Cheers.
    Mostin