Servers always BUSY MyDrive connect, tomtom
HenkJan
Registered Users Posts: 2 
Apprentice Traveler
Apprentice Traveler
every time I receive the message that the servers are busy, not just 1 or 2 days but now for several weeks. Are there more people who suffer from this? The navy will be found and recognized by MyDrive.
Mod edit: Machine translated (Dutch)
Mod edit: Machine translated (Dutch)
0
Best Answer
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Hi
@HenkJan
Welcome to the site....
Firstly Try....Each time I receive the message that the servers are busy, not just 1 or 2 days, but for several weeks now. Are there more people who suffer from this? The navy will be found by MyDrive and recognized
Disconnect your GO 5000 (Do not Reconnect your device until instructed)
Logout of MyDrive Connect....
From the Power menu 'Restart' your PC (NOT Turn it Off 'n' On again)....
Run MyDrive Connect & Login... Connect & Start your GO 5000....
__________________________
If you are still having problems with MyDrive Connect... I find deleting the "HOME3" and the "MyDrive Connect" folders in the MyDrive Connect Program will usually bring MyDrive Connect back to life...
See... https://discussions.tomtom.com/en/discussion/comment/1704775/#Comment_1704775
Stay Safe... ATB YFM6
Answers
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And it has been writing to me for 2 weeks: "our servers are very busy at the moment". So far I have not had this problem ....
Mod edit: Machine translated (Slovak)0 -
Hi
@HenkJan
Welcome to the site....
Firstly Try....Each time I receive the message that the servers are busy, not just 1 or 2 days, but for several weeks now. Are there more people who suffer from this? The navy will be found by MyDrive and recognized
Disconnect your GO 5000 (Do not Reconnect your device until instructed)
Logout of MyDrive Connect....
From the Power menu 'Restart' your PC (NOT Turn it Off 'n' On again)....
Run MyDrive Connect & Login... Connect & Start your GO 5000....
__________________________
If you are still having problems with MyDrive Connect... I find deleting the "HOME3" and the "MyDrive Connect" folders in the MyDrive Connect Program will usually bring MyDrive Connect back to life...
See... https://discussions.tomtom.com/en/discussion/comment/1704775/#Comment_1704775
Stay Safe... ATB YFM6 -
Hi @laxik
Welcome to the community!
I have moved your post to an existing topic.
See the suggestion above from @YamFazMan, hope it helps!
Regards, Vikram1 -
TNX!! it works now and the new items and map is downloading!1
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Hi
@HenkJan
You're welcome, glad you're sorted
To help others in the community... Which of my replies answered your question?
(1)... Disconnecting your device, restarting your PC & MyDrive Connect etc....
(2)... Deleting the "HOME3" and the "MyDrive Connect" folders....
Stay Safe... ATB YFM0
ModeratorThis discussion has been closed.
