Why are lifetime maps NOT lifetime? — TomTom Community

Why are lifetime maps NOT lifetime?

spwmemorexspwmemorex Posts: 1 [New Seeker]
I bought TomTom GO 620 in November 2018 but never set it up until today. It now says my "subscription expired in Jan. 2019'. So now the only option I'm given is to buy maps @ $65 or $80. Can that be changed?
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Answers

  • spwmemorexspwmemorex Posts: 1 [New Seeker]
    Why are lifetime maps not lifetime?
  • YamFazManYamFazMan Posts: 19,423
    Superusers
    Hi
    @spwmemorex
    Welcome to the site....
    @VikramK or @lampard the Forum Moderators should pick this up Tomorrow and check/correct your Tomtom Account status.....

    Stay Safe... ATB YFM
  • VikramKVikramK Posts: 11,861 Moderator
    Hi @spwmemorex

    Welcome to the community!

    I have asked the team to fix the services for your TomTom, please do a soft reset and check for updates.



    Regards, Vikram
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