The speed camera up-date is not showing up in My Drive Connect

Frank-Bij123
Frank-Bij123 Registered Users Posts: 2
Novice Seeker
edited August 2020 in TomTom Services
The speed camera up-date is not showing up in My Drive Connect, the money was transferred via PayPal
My Drive Connect still shows that I must up-date my speed camera, what do I do?

Comments

  • Frank-Bij123
    Frank-Bij123 Registered Users Posts: 2
    Novice Seeker
    I do not find a way to contact TomTom, no Email adress no tel no.
  • DougLap
    DougLap Posts: 10,042
    Superuser
    Hi @Frank-Bij123

    https://help.tomtom.com/hc/en-gb/articles/360015568919/

    Chat is during normal working hours only and is very busy and you may have to try a few times to get into Chat.

    There is currently no Phone line Customer Support with so many working from home.

    If you have a problem with the above link try another browser.

    You could also try Clicking on Contact Us at the bottom of this page under the heading Support.

    When you have signed in on the next page Tap Red Contact Us

    Type Help in next box then hit return

    Help box appears with a few suggestions. Just Tap the Contact Us at the bottom

    Box appears with Chat/Email

    Doug

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