Is my 520 now Obsolete?

Lime2 Registered Users Posts: 11
Master Explorer
edited August 2020 in Devices using TomTom HOME
Attempted to update Tomtom HOME on my Mac running Mac OS High Sierra 10.13.6.

Message: This package will run a program to determine if the software can be installed.

Then receive message FAILURE Installation cannot proceed, as not all requirements were met.

Having searched endlessly fro a fix of some description I decided to reset my 520 Device and also deleted My existing HOME app on the Mac.

Is the device now scrap?


  • DougLap
    DougLap Posts: 10,121
    Hi @Lime2

    Does your units serial number start with M2 or M4 as if so then they were declared obsolete and are no longer supported by Tomtom.