Can I also get "Serena" and "Malcolm" ?

Gellert
Gellert Registered Users Posts: 1
New Seeker
edited December 2021 in Devices using Wi-Fi®
I also wish to switch my German TomTom to English computer voice which at the moment is not available to me, Thanks!
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Answers

  • DougLap
    DougLap Posts: 10,116
    Superuser
    Hi @Gellert

    Hopefully @VikramK can add the voices to your account on Monday so you can download them to the unit. Look back then.

    Doug
  • VikramK
    VikramK Administrators Posts: 14,518
    Moderator
    @Gellert
    Welcome to the community! Both computer voices have been activated for your device. Please check for updates now!

    Thanks, Vikram
  • Slices
    Slices Registered Users Posts: 1
    New Traveler
    Can I also get Malcolm and Serena added to my account please.
  • DougLap
    DougLap Posts: 10,116
    Superuser
    Hi @Slices

    Hopefully @VikramK will pick this up tomorrow. Have a look back then.

    Doug
  • VikramK
    VikramK Administrators Posts: 14,518
    Moderator
    @Slices
    Done!
  • jerrybarton_un38
    jerrybarton_un38 Registered Users Posts: 2
    Apprentice Traveler
    edited September 2020
    I just replaced my 6200 (dead battery) with a new 6200 and it doesn't have voices Serena and Malcolm. Am using UK English as display language - all available updates installed. Please add Serena and Malcolm to my account.
    [email protected]).



    Mod edit: Machine translated (Dutch)
  • YamFazMan
    YamFazMan UKPosts: 21,318
     Superuser
    edited September 2020
    Hi
    @jerrybarton_un38
    @VikramK or @lampard the Forum Moderators should pick this up and add the voices to your Account....

    Stay Safe... ATB YFM
  • jerrybarton_un38
    jerrybarton_un38 Registered Users Posts: 2
    Apprentice Traveler
    Thanks. They have now appeared and I have voice control.
  • Andy9164
    Andy9164 Registered Users Posts: 1
    New Seeker
    Also trying to find Malcolm for my GO6000 so I can use voice control. Doesnt appear to be available.

    Thanks
  • VikramK
    VikramK Administrators Posts: 14,518
    Moderator
    Hi @Andy9164
    'Maclolm' voice is not compatible to work on the GO 6000.
    I have activated computer voice -'Serena', it should be offered as a download in MyDrive Connect.

    - Vikram
  • Poppy23
    Poppy23 Registered Users Posts: 1
    New Seeker
    edited April 15
    Hi.

    I am currently using UK English as display language and have no voice control.

    I read that I need the Malcolm or Serena voices to be able to activate voice control which I currently do not have on the device.

    Can I also get Malcolm and Serena added to my account please?

    Thank you.
  • VikramK
    VikramK Administrators Posts: 14,518
    Moderator
    Hi @Poppy23
    Welcome to the community, and sorry for my late reply...
    Malcolm is not compatible with work with your model, but I have added 'Serena', the voice should be offered under updates now..

    Regards,
    Vikram.