"Our servers are very busy right now" ? — TomTom Community

"Our servers are very busy right now" ?

Hi,

Every time I try to update my device I get a message saying that "Our servers are very busy right now" I've hit retry many times, closed and restarted the app, and even uninstalled and reinstalled MyDrive Connect. I've also tried all combinations selecting all some or just the smallest update, always with the same result.

Any one else having this problem (I see the last thread was in Sept 2019)? Is there anything else I can try?

Thanks
Jim

Best Answer

Answers

  • JimB0bJimB0b Posts: 2 [Apprentice Traveler]
    Thanks @YamFazMan

    I'm on a Mac but have found the two folders you mentioned (Home3 and MyDriveConnect) and deleted them. Hurrah.. that's done the trick after a couple of frustrating weeks I've updated it successfully.

    Many thanks for the advice.
  • YamFazManYamFazMan Posts: 18,059
    Superusers
    edited March 4
    Hi
    @JimB0b
    You're welcome, glad you're sorted :)

    ATB YFM
  • PPRDGPPRDG Posts: 1 [New Seeker]
    Yes, just deleting the HOME3 and MyDrive Connect folders fixed the problem in under 60seconds.

    June 14th 2020

    Windows 10 build 2004
  • YamFazManYamFazMan Posts: 18,059
    Superusers
    Hi
    @PPRDG
    You're welcome, glad you're sorted :)

    ATB YFM
  • ReverseReverse Posts: 1 [New Seeker]
    @YamFazMan
    WAUW....
    Thanks for your proper and clear advice..
    that helped a lot..
  • ZorunelZorunel Posts: 1 [New Seeker]
    Perfect! Helped a lot, thank you!
  • YamFazManYamFazMan Posts: 18,059
    Superusers
    Hi
    @Reverse @Zorunel

    You're welcome, glad you're sorted :)

    Stay safe... ATB YFM
  • PablooPabloo Posts: 1 [New Seeker]
    You are great + it works in Start 25 device
    Best regards
    Pabloo
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