Cannot receive text messages

Jack4965
Jack4965 Registered Users Posts: 4
Apprentice Traveler
edited December 2021 in Devices using Wi-Fi®
Hi
I have just purchased the Essential and I can receive calls but not text messages. As far as I am aware this model should receive texts !

Answers

  • DougLap
    DougLap Posts: 9,956
    Superuser
    Hi @Jack4965

    If you are using an iPhone to connect to the Essential the messaging option has not been available since Apple introduced IOS13 which included a security change which has resulted in the My Drive App not functioning as designed. It would appear a simple or major change to the My Drive App is not available to resolve this issue.

    Doug .