Route variances between MyDrive website tool and GPS unit

ColbyJack
Registered Users Posts: 2 
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I have noticed that while planning a route between two points on the MyDrive website, the route choosen is often different than if I were to plan the same route on the actual GPS head unit- in this case a GO Supreme.
For example, if I am on the MyDrive website and plan a route between work and some POI, the route offered is often different than if I were planning that same route between work and the same POI on the actual GPS.
On the website, you can choose between car, truck, rv trailer, etc., but on the GO Supreme your choices are considerably different, such as Fastest, Shortest, Bicycle, etc.
The routing is often more practical on the web-based site than on the actual GPS.
Wondered if anyone else has noticed this difference?
For example, if I am on the MyDrive website and plan a route between work and some POI, the route offered is often different than if I were planning that same route between work and the same POI on the actual GPS.
On the website, you can choose between car, truck, rv trailer, etc., but on the GO Supreme your choices are considerably different, such as Fastest, Shortest, Bicycle, etc.
The routing is often more practical on the web-based site than on the actual GPS.
Wondered if anyone else has noticed this difference?
0
Best Answer
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Hi
@ColbyJack
A Route planned directly on the device generates a .ITN Route....
A Route planned using MyDrive Connect and saved to the device using the Save & Sync option is a .GPX Track
A Route planned using MyDrive Connect and saved to the device using the Send Stops option is an ITN route....
Maybe Useful....
I prefer .ITN Routes....
A Route planned directly on the device is a .ITN Route
An .ITN Route uses Stops and the device plans the route between the stops... An .ITN Route will respond to Live Traffic and any route deviations BUT an .ITN route will doggedly follow the stops in the order they were created, if you miss a stop, the device will continuously attempt to guide you to the missed stop... You have to cancel the problem stop on the device to avoid it
If you want to force a different route you simply add more stops
Note...When you add the extra Stops Max Zoom right into the road
Don't put the stop on the wrong side of a dual track road (Journey loop back errors)
Don't put the stop up a side-road... It may guide you though a built-up area via side streets back to your route, instead of a u-turn
Don't put the stop on a traffic Island always place a guidance stop further up road on the route after the required traffic island exit....
___________________________
Using the MyDrive Web Route planner....
Using a .ITN Route planned on the MDW Route planner...
The latest version of MyDrive Web Route planner....
For .ITN Routes with NO Stops... The Menu Shows 'Send Destination'
For .ITN Routes with Stops........... The Menu Changes to 'Send Stops'
The MyDrive Web Route planner only sends the route to the device as a Destination... Or if you add Stops it send it as a Route (But it's is not automatically saved in MyRoutes)
If you are using .ITN route and 'Send Stops' see my workaround below
Complex Twenty Stop .ITN Route Rider 400
Be Aware .ITN Routes....
If your starting point IS NOT your present location there's a BUG
When using the 'Send Stops' option, during an "A" to "B" route transfer and when 'A' IS NOT your present location...
The device drops Location "A"
This bug also applies to Multi-Stop/Waypoint routes... 'A' to 'B' to 'C' to' D' to 'E' etc...
Important....
For a more detailed info about the 'Dropped 1st Stop Bug'
Click on the Link... https://discussions.tomtom.com/en/discussion/comment/1198253/#Comment_1198253
______________________________________
This is the workaround method I use....
The Tomtom MyDrive Web Route Planner....
Get it Here... https://mydrive.tomtom.com
(1).... Plan my Route with the MyDrive Web Route planner (With or Without Stops as required)
(2)... Zoom in... Place a Sacrificial stop close to the Start Icon
(4)... Choose the 'Send Stops' option... The route will sync to your device
(5)... The device will calculate your route from your 'Present location'
(5.1)... The device will calculate your route using Stops in the order that you placed the Stops in the route
(5.2)... If the planned Start of the Route is your 'Present location'... Then skip Bullet-point... (6)
(6)...When the route has calculated, Pinch zoom to the correct start of your Route (The Sacrificial Stop Icon) 'Long Tap' (Tap and hold for +1 second) on the Sacrificial Stop Icon --> A quick menu opens --> Tap the 3Dot icon --> Choose 'Use as a Starting Point'
The device will calculate your route from your new location
(7)... Saving the Route
'Quick Tap' anywhere on the Route --> A quick menu opens --> Tap the 3Dot icon --> Manage route --> Add to my Routes.... Edit the Route name as required or simply Tap Add
_____________________________________
Note... (1) A 'Quick Tap' and 'Long Tap' of the screen gives different menu options
Note... (2) The MyDrive Web Route planner will sync a route with a Max of 20 stops
Stay Safe... ATB YFM
6
Answers
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If your GO doesnt have an active internet connection, thats normal. TomTom uses a thing called IQ Routes which calculates the fastest available route without internet but according the time and date.1
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Thank you for that. So, if the TOMTOM was linked to my phone, utilized as a WiFi ‘hotspot’, that would change how the TOMTOM calculates some routes?0
-
Hi
@ColbyJack
A Route planned directly on the device generates a .ITN Route....
A Route planned using MyDrive Connect and saved to the device using the Save & Sync option is a .GPX Track
A Route planned using MyDrive Connect and saved to the device using the Send Stops option is an ITN route....
Maybe Useful....
I prefer .ITN Routes....
A Route planned directly on the device is a .ITN Route
An .ITN Route uses Stops and the device plans the route between the stops... An .ITN Route will respond to Live Traffic and any route deviations BUT an .ITN route will doggedly follow the stops in the order they were created, if you miss a stop, the device will continuously attempt to guide you to the missed stop... You have to cancel the problem stop on the device to avoid it
If you want to force a different route you simply add more stops
Note...When you add the extra Stops Max Zoom right into the road
Don't put the stop on the wrong side of a dual track road (Journey loop back errors)
Don't put the stop up a side-road... It may guide you though a built-up area via side streets back to your route, instead of a u-turn
Don't put the stop on a traffic Island always place a guidance stop further up road on the route after the required traffic island exit....
___________________________
Using the MyDrive Web Route planner....
Using a .ITN Route planned on the MDW Route planner...
The latest version of MyDrive Web Route planner....
For .ITN Routes with NO Stops... The Menu Shows 'Send Destination'
For .ITN Routes with Stops........... The Menu Changes to 'Send Stops'
The MyDrive Web Route planner only sends the route to the device as a Destination... Or if you add Stops it send it as a Route (But it's is not automatically saved in MyRoutes)
If you are using .ITN route and 'Send Stops' see my workaround below
Complex Twenty Stop .ITN Route Rider 400
Be Aware .ITN Routes....
If your starting point IS NOT your present location there's a BUG
When using the 'Send Stops' option, during an "A" to "B" route transfer and when 'A' IS NOT your present location...
The device drops Location "A"
This bug also applies to Multi-Stop/Waypoint routes... 'A' to 'B' to 'C' to' D' to 'E' etc...
Important....
For a more detailed info about the 'Dropped 1st Stop Bug'
Click on the Link... https://discussions.tomtom.com/en/discussion/comment/1198253/#Comment_1198253
______________________________________
This is the workaround method I use....
The Tomtom MyDrive Web Route Planner....
Get it Here... https://mydrive.tomtom.com
(1).... Plan my Route with the MyDrive Web Route planner (With or Without Stops as required)
(2)... Zoom in... Place a Sacrificial stop close to the Start Icon
(4)... Choose the 'Send Stops' option... The route will sync to your device
(5)... The device will calculate your route from your 'Present location'
(5.1)... The device will calculate your route using Stops in the order that you placed the Stops in the route
(5.2)... If the planned Start of the Route is your 'Present location'... Then skip Bullet-point... (6)
(6)...When the route has calculated, Pinch zoom to the correct start of your Route (The Sacrificial Stop Icon) 'Long Tap' (Tap and hold for +1 second) on the Sacrificial Stop Icon --> A quick menu opens --> Tap the 3Dot icon --> Choose 'Use as a Starting Point'
The device will calculate your route from your new location
(7)... Saving the Route
'Quick Tap' anywhere on the Route --> A quick menu opens --> Tap the 3Dot icon --> Manage route --> Add to my Routes.... Edit the Route name as required or simply Tap Add
_____________________________________
Note... (1) A 'Quick Tap' and 'Long Tap' of the screen gives different menu options
Note... (2) The MyDrive Web Route planner will sync a route with a Max of 20 stops
Stay Safe... ATB YFM
6 -
Yes it would change if you have connected the TomTom with a Wi-Fi hotspot.0
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Hi @ColbyJack
The first thing that can effect the difference in routing is the settings you have in My Drive and the Supreme. In both you can set yes or no to Motorways, Ferries, Tolls etc and these must be the same otherwise that will possibly change the routing.
Secondly the My Drive Routing takes into consideration Traffic data for the whole journey whereas the GO Supreme only has Traffic data for about 50 miles or so radius from where you are. So if the journey is further than the Supreme has traffic data for this can effect the routing as it works out routing to the Destination or Stops sent from My Drive. Any route you create on the GO Supreme will continually be assessed as you go along as the unit is regularly updated with the traffic data for 50 miles or so from wherever you are. .
Regarding the connection of the Supreme to your phone this is necessary as otherwise the unit will not get Traffic data and so in the event of a problem on route you would not be offered a better route. The GO Supreme would just calculate the route based on IQ route data but once linked to the phone will reassess the routing based on the up to date traffic data it is receiving.
You can save the route you create in My Drive in the My Routes folder and ask for it to be synced to your devices.. When you turn your Go Supreme on and it links to your account it will copy the saved route to the units My Routes folder. The issue with this is that a GPX file is a track and the route you take is specified and even if the unit gets Traffic data that suggests a faster route it will ignore it as the Track is in effect a breadcrumbs route to be followed exactly.
Doug0