TomTom Go 5100 - no traffic services - GPRS Status Disconnected
I have a problem with my Go 5100. I'm in the UK and have tried phoning 0207 949 0134 but it says I need to use Chat which I can't find anywhere. Here's my problem:
No traffic services for the past few days. GPRS Status: Disconnected (23415,0,0,0,10,1).
Tried soft reset and hard reset. After a hard reset it won't let me logon to activate the services - it says "Oops. We are having trouble accessing TomTom services. Please try again later." Tried changing password. MyDrive connect works fine.
Would be very grateful with help either with the problem or how I can speak to or chat to someone at TomTom.