tom tom go premium battery problem

busboy
Registered Users Posts: 14 
Apprentice Seeker

Apprentice Seeker
hi all just a quick question regarding the battery if I disconnect it from the mount it says it is going to sleep in x amount of seconds when I reconnect say 4 or 5 days later it starts up as normal other times after its gone to sleep the battery will go flat after say 1 hour
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Answers
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How old is your Navigation device? There is a thing called battery degradation.0
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9 months0
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Hi
@busboy
Welcome to the site....
The Previous NAV4 and Latest (NAV5 Wi-Fi) devices are quite power hungry and can go into "Power saving mode" if not supplied with enough power
Are you using the Tomtom supplied cable and Tomtom supplied Power Adapter
The Charger Adapter and USB Cable supplied by Tomtom WILL run and charge the device at the same time....
See... https://discussions.tomtom.com/en/discussion/comment/1702799/#Comment_1702799
Stay Safe... ATB YFM0 -
yes using the supplied cable and charger0