Answers

• OliverRider400 Posts: 4 [New Seeker]

  August 2020 edited August 2020

  KD4xxxxxxxxx84
  Model: 4GE40
  Rider 400 4GE4.001.02
  
  
  
  Mod edit: Please don't post private or personal information on a public forum. Thanks!

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• RoadRider Posts: 705 [Revered Pioneer]

  August 2020

  You can try a drum reset
  

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• OliverRider400 Posts: 4 [New Seeker]

  August 2020

  I lost the display and a car went over it. Only to reset will not replace the display. I think. :-)

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• RoadRider Posts: 705 [Revered Pioneer]

  August 2020 Accepted Answer

  Contact customer support for repair.

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• OliverRider400 Posts: 4 [New Seeker]

  August 2020

  Sorry but on this page I do not find a customer support. It is very hard to work with TOMTOM.

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• RoadRider Posts: 705 [Revered Pioneer]

  August 2020

  See the post from @YamFazMan for contact details.
  https://discussions.tomtom.com/en/discussion/1126479/repairs-replacements#latest

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• DougLap Posts: 8,000
  Superuser

  August 2020

  Hi @OliverRider400
  
  https://help.tomtom.com/hc/en-gb/articles/360015568919/
  
  Chat is during normal working hours only and is very busy and you may have to try a few times to get into Chat.
  
  There is currently no Phone line Customer Support with so many working from home.
  
  If you have a problem with the above link try another browser.
  
  You could also try Clicking on Contact Us ant the bottom of this page under the heading Support.
  
  When you have signed in on the next page Tap Red Contact Us
  
  Type Help in next box the hit return
  
  Hey box appears with a few suggestions. Just Tap the Contact Us at the bottom
  
  Box appears with Chat/Email
  
  Doug

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