How do I get TomTom to actually DO something? — TomTom Community

How do I get TomTom to actually DO something?

norfolknewboynorfolknewboy Posts: 5 [Apprentice Traveler]
edited August 2020 in Map quality
I have reported the fact that TomTom places my PostCode approx 500 metres from the actual place umpteen times over the last 4 years with no effect. However they now say it is FIXED and has been so for a few months: IT ISN'T!

So what do I need to do to get delivery vehicles to find where I live? Just yesterday my food delivery from Sainsbury's failed to find me: with Covid19 we have been relying on supermarkets delivering to us because of health problems.

DOES IT REQUIRE ONE OF US TO STARVE TO DEATH BEFORE TOMTOM SORT OUT THIS PROBLEM
Report ID: d97a72b6-e9ba-4164-b98d-bf742b26fd6d

Answers

  • VikramKVikramK Posts: 11,176 Moderator
    Hi @norfolknewboy

    Sorry to hear that the correction has not been picked up in our maps. Could you also add the order report id's over here, please? I will send them to the team.

    Thank you, Vikram

  • norfolknewboynorfolknewboy Posts: 5 [Apprentice Traveler]
    Over where?

    I quoted the ID in the original post: d97a72b6-e9ba-4164-b98d-bf742b26fd6d

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