Speed Camera Alerts Not Working — TomTom Community

Speed Camera Alerts Not Working

Hi,

I had a speed camera subscription, but have allowed it to expire. The Sat Nav now no longer gives me any alerts for any speed camera - even the old ones. I've checked the setting on the Sat Nav device and everything is enabled.

How do I get the alerts to work using the data I had paid for?

Thanks

(FYI: The device is up to date with all content)

Answers

  • VikramKVikramK Posts: 12,145 Moderator
    edited August 2020
    Hi @Red_Dog_UK

    Welcome to the community!

    Speed cameras services are tied to a service subscription. Once the subscription expires the access to the service will expire as well.

    As a standard process, we send out a notification email to all our customers having a device with an expired Speed Camera subscription.

    Thank you, Vikram
  • BurnzBurnz Posts: 4 [Apprentice Traveler]
    My Speed cameras recently expired also. I was shocked to see (Allowing for discount) a circa 50% increase in the cost of a 1yr subscription. I won't be paying this. In light of all the problems, everyone is experiencing I think by any standard a 50% increase is ridiculous. Below is June 2019, Invoice details.

    It is now 29.99 (£30 to you & I)

    I think for myself I'll be thinking of using another way to guide me to my destination.

    1 Speed Cameras - Europe - 1 year 19.99 £ 19.99
    Shipping: £ 0.00
    Shipping Discount: £ 0.00
    Discounts: £ - 4.00
    TOTAL: £ 15.99.
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